This Privacy Policy describes how we collect, use, and share information about you when you visit this platform. This policy applies to information we collect when you use our website, apps, subscribe to our emails, or otherwise interact with us as described below. By using this website, you signify your acceptance of this policy. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

We use the information we collect for various purposes necessary to operate our website and business, including to (i) present, display, and maintain the functionality and performance of our website; (ii) monitor and analyze trends, usage, and technical activities to improve user experience; (iii) detect, prevent, and address security incidents, technical errors, or fraudulent activities; (iv) respond to your inquiries and provide customer support when you contact us; and (v) comply with our legal obligations or enforce our terms. The processing of technical data is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR to maintain a secure and functional online presence. Personal data is retained only for as long as reasonably necessary to fulfill these purposes or to satisfy legal requirements. In order to provide these services, this website is built and hosted via the Adobe Portfolio platform, and our online store infrastructure is powered by Shopify. To ensure consistent typography, your browser also loads web fonts directly from Adobe Fonts, which does not deploy tracking cookies for this service. Because these technical infrastructure and platform providers are based in the United States, we ensure that appropriate safeguards are in place, such as the EU Standard Contractual Clauses or adequacy decisions under the EU-U.S. Data Privacy Framework, to guarantee a level of data protection equivalent to the GDPR.

SHARING OF INFORMATION

We do not sell your personal data or share it with third parties for their direct marketing purposes. We only share information about you as strictly necessary to operate our business, including sharing data with our technical service providers, such as Shopify and Adobe, to facilitate website hosting, order fulfillment, and transaction processing on our behalf. Additionally, we may disclose information if we believe it is reasonably necessary to comply with any applicable law, regulation, or legal process, or to protect the rights, property, and safety of aice or others.

MARKETING AND ANALYTICS

We may engage in social media marketing and use analytics services to better understand user engagement, optimize our content, and promote our work. These platforms and analytical tools may utilize cookies and similar technologies to automatically collect technical information, such as your IP address, web browser, and interaction details. This data helps us analyze traffic trends and, where applicable, deliver relevant advertisements or tailored campaigns on third-party social media platforms that align with your interests. For a detailed description of the specific tools used, how data is processed, and how you can manage your tracking preferences, please consult the Cookie section below.

COOKIES AND TRACKING

This website uses cookies and similar technologies to ensure technical stability, secure performance, and to analyze traffic trends. We utilize necessary cookies provided by our platform infrastructure (Adobe Portfolio and Shopify), which are essential for the operation of the website and the checkout process. For analytics and social media marketing purposes, we may use performance or targeting cookies from third-party providers to better understand user engagement, provided you have given your explicit consent through our cookie banner. You can manage, restrict, or withdraw your cookie consent at any time via your browser settings or the preference controls provided on our website.

SECURITY

Pursuant to Art. 32 GDPR, we implement appropriate technical and organizational measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data transmitted through our website is secured using industry-standard encryption, such as Transport Layer Security (TLS) and Secure Sockets Layer (SSL) protocols. Payment processing and related sensitive transaction data are handled securely by our infrastructure provider, Shopify, utilizing advanced financial encryption standards. While we strive to maintain the highest level of security, please note that no method of transmission over the internet can be guaranteed as entirely secure. If you have any reason to believe that your interaction with us is no longer secure, please notify us immediately at office@aicemaison.com. Furthermore, you have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

VERIFYING REQUESTS

To protect your privacy and security, we may take reasonable steps to verify your identity before fulfilling any data access or erasure requests. Please ensure your inquiry contains sufficient detail to allow us to properly understand, evaluate, and respond to it, as we can only process requests where identity can be confidently established.

Under the GDPR, you have comprehensive rights regarding your data. You have the right to request access to, rectification of, or erasure of any technical personal data held by us, as well as the right to restrict processing, and data portability.

To exercise these rights, or if you have any questions regarding your privacy, please contact us directly at office@aicemaison.com.